1. Return Period

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order. We will be happy to offer a replacement or refund in accordance with this policy.

2. Return Conditions

To be eligible for a return, items must be in their original condition, unworn, unwashed, and complete with all original tags and packaging. Items must be returned in a saleable condition.

All gift cards are non-refundable.

3. Return Shipping Costs

For ordinary returns, customers are responsible for the return shipping costs.

If an item is defective, has a quality issue, or was sent incorrectly due to our error, we will cover the return shipping costs.

4. Refunds

Once we receive and inspect your returned items, we will process your refund within 3–5 business days.

Refunds will cover the cost of the returned items. Original shipping fees are non-refundable, except where required by applicable law.

No restocking fees will be charged.

5. Exchanges

If you wish to exchange an item for a different size or color, please contact our customer service team for assistance.

For exchanges due to personal preference or size selection, customers are responsible for the shipping costs.

6. Return Shipping Responsibility

Please ensure that all returned items are securely packaged. We cannot take responsibility for items damaged or lost during return transit.

7. Purchases from Other Retailers

We can only accept returns for purchases made directly through the YKYWBIKE website. We cannot accept returns for purchases made through our retail partner stores. Please contact the original place of purchase for assistance with their return policy.

8. Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: servicecycling@outlook.com